The Competition and Markets Authority has launched investigations into online pricing practices used by eight businesses, including electrical products retailer Marks Electrical (MRK), as well as ticket resellers Stubhub (US:STUB) and Viagogo.
The CMA said its investigation will look into drip pricing and the use of 鈥渕isleading countdown timers鈥 aimed at pressurising shoppers into making purchases. Other companies being investigated include the AA Driving School, BSM Driving School, Gold鈥檚 Gym, Appliances Direct and Wayfair (US:W).
The authority also said it was taking a 鈥渢wo-tier鈥 approach to its work by sending advisory letters to 100 more businesses in 14 sectors spelling out their responsibilities under the new Digital Markets, Competition and Consumers Act.
In response, Marks Electrical said it was 鈥減roactively engaging with the CMA鈥.
鈥淲e pride ourselves on transparency, clear pricing, and providing services that customers consistently value,鈥 the company said.
Marks Electrical listed on AIM in November 2021. Since then, its shares have more than halved in value. Last week, the company reported a 10 per cent decline in revenue for the six months to September of 拢53mn, but halved its operating loss to 拢543,000.




